Privacy Policy

Welcome to ADHD with Confidence. Your privacy is important to us. This Privacy Policy explains how information is collected, used, and protected when you visit our website, listen to the ADHD with Confidence podcast, or engage with coaching services, courses, and related content provided by Kelsey Spronk.

This Privacy Policy is designed to comply with applicable privacy laws in both Canada and the United States, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable U.S. state privacy laws.

Information We Collect

We may collect personal information in the following ways:

Information You Provide Voluntarily

When you interact with the website, podcast, coaching services, or courses, you may provide:

• Name

• Email address

• Billing information (for paid coaching or courses)

• Messages, applications, or intake form responses

• Feedback, comments, or survey responses

• Any other information you voluntarily submit

Automatically Collected Information

When you visit the website, certain technical data may be collected automatically, including:

• IP address

• Browser type

• Device type

• Pages visited and time spent on the site

• Referral sources

• Cookies and tracking technologies

How We Use Your Information

Your information may be used to:

• Provide podcast content, coaching services, and online courses

• Process payments and deliver purchased services or digital products

• Communicate about sessions, updates, or program materials

• Send newsletters or marketing emails (only if you opt in)

• Improve website performance and user experience

• Maintain security and prevent fraud

• Comply with legal obligations

We do not sell your personal information.

Legal Basis for Processing (Canada & U.S.)

Where required under Canadian privacy law, we collect, use, or disclose personal information only with consent or where otherwise permitted by law.

Consent may be expressed (for example, subscribing to emails or purchasing a course) or implied (for example, submitting a contact form).

You may withdraw consent at any time, subject to legal or contractual restrictions.

Coaching Services Disclaimer (Privacy Scope)

Information shared during coaching applications, forms, or sessions is treated as confidential and used only for service delivery. However, coaching services are not medical, psychological, or therapeutic services, and communications may not be subject to healthcare privacy laws such as HIPAA.

Please avoid submitting sensitive medical information unless requested.

Courses and Digital Products

When you purchase or enroll in a course or digital program:

• Payment information may be processed through secure third-party payment providers.

• Course platforms may track progress and participation.

• Basic account information may be stored to provide access to materials.

These third-party platforms operate under their own privacy policies.

Cookies and Tracking Technologies

This website may use cookies and similar technologies to:

• Analyze website traffic

• Remember user preferences

• Improve functionality

You can disable cookies through your browser settings at any time.

Some analytics or advertising platforms may use anonymized tracking data.

Third-Party Services

We may use trusted third-party providers to support operations, including:

• Email marketing platforms

• Payment processors

• Website analytics tools

• Podcast hosting platforms

• Course hosting platforms

These providers only receive the information necessary to perform their services and are expected to maintain appropriate privacy safeguards.

We are not responsible for the privacy practices of external websites linked from this site.

Data Storage and Security

We take reasonable administrative, technical, and physical safeguards to protect personal information.

However, no online transmission or storage system can be guaranteed to be 100% secure.

Personal information is retained only as long as necessary for business or legal purposes.

Your Privacy Rights

Depending on your location (including Canada and certain U.S. states), you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your information (where legally permitted)

• Withdraw consent for marketing communications

• Request information about how your data is used

To exercise these rights, contact us using the information below.

Children’s Privacy

This website, podcast, coaching services, and courses are intended for individuals age 13 and older.

We do not knowingly collect personal information from children under 13. If such information is discovered, it will be deleted promptly.

International Visitors

If you access this website from outside Canada or the United States, your information may be transferred to and processed in these countries.

By using the site, you consent to this transfer.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically. Changes will be posted on this page with an updated revision date.

Contact Information

If you have questions about this Privacy Policy or your personal information, please contact:

Kelsey Spronk
Owner, ADHD with Confidence
Email: [email protected]
Website: https://adhdwithconfidence.com/